The Aunty Grace Difference
We're proud to uphold our commitment to exceptional client experiences. Check out our 5-star reviews on Google:
I heard about aunty grace quite a few times on the radio, when it came time to get a provider for my father I rang Aunty Grace. They got me a case worker who is amazing everything that Aunty grace has organised for dad has been fantastic. Mum is now with Aunty grace and I would not consider any other provider. Aunty Grace help and get things done quickly and with so much care. I highly recommend Aunty Grace to anyone who needs care for their family. I am extremely happy. Thankyou Aunty Grace for all your love and care
Chris Mazziotta
After navigating, reading up and meeting with other Home Care providers I settled on Aunty Grace. They stood out for using normal language from my (the person on the receiving end) point of view, treated me like a person not a "patient" and were totally flexible (including on paying by invoice, not direct debit) and gave good advice on how to make the most of my Level 2 Package. Already, it has made a huge positive practical difference to my life as well as a huge morale boost. All the visiting service people and Aunty Grace staff are lovely and someone answers the phone straight away. Cannot recommend them highly enough.
Esther Gleixner
Aunty Grace, we truly appreciate the excellent service you provide. We are very pleased with your team and feel comfortable and well-supported by the carers you provide. We highly recommend your services to others.
Maria Bertolini
Thank you so much Siqi, you are a credit to Aunty Grace pty Ltd, I was so impressed in your presentation, knowledge and caring of all aspects of care to be given. I believe that Aunty Grace staff are well informed of all aspects on clients needs and well-being. We have know doubt Mum will be well carefore Thank you so much
Carole Taplin
Aunty Grace is prompt with all the needs my mum requires during aging times. Tracey is always available and efficient in delivering caring and optimal service for mum. she always touches base to see if she needs any other help and makes sure she is keeping well and happy. Aunty Grace has helped mum feel comfortable happy and anxious free. The services have helped mum with house cleaning, gardening, aids around the house, window and gutter cleaning, physiotherapy after her hip replacement and general handyman maintenance. Mum is very happy and comfortable to be able to still stay in her home and be amongst her life memories that bring her joy. Thank you Aunty Grace.
Andy Comisso
Well what can I say about Aunty Grace/ Trudy Brown. So kind thoughtful nothing ever to much trouble.We had a visit from Trudy today & I had been so sick all week we. had coffee & a chat (as always) when she left she made a huge difference to my week She always makes my husband & I feel very special.She brightened up my whole week You are a very lucky to have Trudy she is a very very special lady.I picked Aunty Grace because I loved the name but have found its full of lovely people who really do care. Thankyou Trudy you special lady. Love from Paul & Judy Miller
Judy Miller
Aunty Grace provides the most excellent and invaluable services that help my ageing mother live with peace, dignity and happiness. They are both professional, and supportive, and provide the vital and essential care that my mother needs. After the passing of my father Aunty Grace were there when we needed them most, and have been with us supporting my mother throughout her darkest days. I can't thank all the team at Aunty Grace, enough, and most of all Trudy, who is the most gracious, friendly and helpful person I've ever met. Thankyou for providing the best care services that are available, and for the dignity and respect that you always bless us with.
John Bambrook
We have now been using AuntyGrace for 12 months. Our Care Manager and Service Coordinator have been extremely helpful in assisting us in receiving all the relevant information regarding what is available through our package. When we contact their head office all their staff are very friendly and if they cant give us an answer to our enquiry, they get back to us as soon as possible. I highly recommend AuntyGrace for anyone seeking a provider.
Freda Jonas
We have been clients of Aunty Grace for two years and are very satisfied with the service they provide. The care plan involves first assessing our current situation and what our needs are, then devising goals and support to meet them, thereafter building a service schedule with appropriate providers (within budget limits), and subsequent ‘follow up’ contacts to ensure we are satisfied with what has been delivered. The support that is provided is carefully explained to us, and the staff supply timely and clear responses to our questions. Our case manager regularly ‘checks-in’ to discuss my parent’s health and wellbeing, and takes the time to listen to our concerns and needs. Lasty, we receive via email monthly budget statements and a fortnightly schedule of services, both of which are informative and easy to understand. I definitely recommend—and have successfully done so—Aunty Grace to anyone who is looking for a quality aged care home provider!
Robert Vidas
I can’t thank the team from Aunty Grace enough for the incredible support they provided to my dad during his time at home; allowing him to stay in the comfort of his own space longer. Their communication was excellent and they approached their work with genuine compassion and kindness. They took time to get to know my Dad, ensuring he felt comfortable and respected, which was incredibly reassuring for me. I highly recommend Aunty Grace to anyone seeking quality aged care support. Thank you for everything Aunty Grace Team and especially Sue Hanon!
Suze Nunn
I heard about aunty grace quite a few times on the radio, when it came time to get a provider for my father I rang Aunty Grace. They got me a case worker who is amazing everything that Aunty grace has organised for dad has been fantastic. Mum is now with Aunty grace and I would not consider any other provider. Aunty Grace help and get things done quickly and with so much care. I highly recommend Aunty Grace to anyone who needs care for their family. I am extremely happy. Thankyou Aunty Grace for all your love and care
Chris Mazziotta
After navigating, reading up and meeting with other Home Care providers I settled on Aunty Grace. They stood out for using normal language from my (the person on the receiving end) point of view, treated me like a person not a "patient" and were totally flexible (including on paying by invoice, not direct debit) and gave good advice on how to make the most of my Level 2 Package. Already, it has made a huge positive practical difference to my life as well as a huge morale boost. All the visiting service people and Aunty Grace staff are lovely and someone answers the phone straight away. Cannot recommend them highly enough.
Esther Gleixner
Aunty Grace, we truly appreciate the excellent service you provide. We are very pleased with your team and feel comfortable and well-supported by the carers you provide. We highly recommend your services to others.
Maria Bertolini
Thank you so much Siqi, you are a credit to Aunty Grace pty Ltd, I was so impressed in your presentation, knowledge and caring of all aspects of care to be given. I believe that Aunty Grace staff are well informed of all aspects on clients needs and well-being. We have know doubt Mum will be well carefore Thank you so much
Carole Taplin
Aunty Grace is prompt with all the needs my mum requires during aging times. Tracey is always available and efficient in delivering caring and optimal service for mum. she always touches base to see if she needs any other help and makes sure she is keeping well and happy. Aunty Grace has helped mum feel comfortable happy and anxious free. The services have helped mum with house cleaning, gardening, aids around the house, window and gutter cleaning, physiotherapy after her hip replacement and general handyman maintenance. Mum is very happy and comfortable to be able to still stay in her home and be amongst her life memories that bring her joy. Thank you Aunty Grace.
Andy Comisso
Well what can I say about Aunty Grace/ Trudy Brown. So kind thoughtful nothing ever to much trouble.We had a visit from Trudy today & I had been so sick all week we. had coffee & a chat (as always) when she left she made a huge difference to my week She always makes my husband & I feel very special.She brightened up my whole week You are a very lucky to have Trudy she is a very very special lady.I picked Aunty Grace because I loved the name but have found its full of lovely people who really do care. Thankyou Trudy you special lady. Love from Paul & Judy Miller
Judy Miller
Aunty Grace provides the most excellent and invaluable services that help my ageing mother live with peace, dignity and happiness. They are both professional, and supportive, and provide the vital and essential care that my mother needs. After the passing of my father Aunty Grace were there when we needed them most, and have been with us supporting my mother throughout her darkest days. I can't thank all the team at Aunty Grace, enough, and most of all Trudy, who is the most gracious, friendly and helpful person I've ever met. Thankyou for providing the best care services that are available, and for the dignity and respect that you always bless us with.
John Bambrook
We have now been using AuntyGrace for 12 months. Our Care Manager and Service Coordinator have been extremely helpful in assisting us in receiving all the relevant information regarding what is available through our package. When we contact their head office all their staff are very friendly and if they cant give us an answer to our enquiry, they get back to us as soon as possible. I highly recommend AuntyGrace for anyone seeking a provider.
Freda Jonas
We have been clients of Aunty Grace for two years and are very satisfied with the service they provide. The care plan involves first assessing our current situation and what our needs are, then devising goals and support to meet them, thereafter building a service schedule with appropriate providers (within budget limits), and subsequent ‘follow up’ contacts to ensure we are satisfied with what has been delivered. The support that is provided is carefully explained to us, and the staff supply timely and clear responses to our questions. Our case manager regularly ‘checks-in’ to discuss my parent’s health and wellbeing, and takes the time to listen to our concerns and needs. Lasty, we receive via email monthly budget statements and a fortnightly schedule of services, both of which are informative and easy to understand. I definitely recommend—and have successfully done so—Aunty Grace to anyone who is looking for a quality aged care home provider!
Robert Vidas
I can’t thank the team from Aunty Grace enough for the incredible support they provided to my dad during his time at home; allowing him to stay in the comfort of his own space longer. Their communication was excellent and they approached their work with genuine compassion and kindness. They took time to get to know my Dad, ensuring he felt comfortable and respected, which was incredibly reassuring for me. I highly recommend Aunty Grace to anyone seeking quality aged care support. Thank you for everything Aunty Grace Team and especially Sue Hanon!
Suze Nunn
I heard about aunty grace quite a few times on the radio, when it came time to get a provider for my father I rang Aunty Grace. They got me a case worker who is amazing everything that Aunty grace has organised for dad has been fantastic. Mum is now with Aunty grace and I would not consider any other provider. Aunty Grace help and get things done quickly and with so much care. I highly recommend Aunty Grace to anyone who needs care for their family. I am extremely happy. Thankyou Aunty Grace for all your love and care
Chris Mazziotta
After navigating, reading up and meeting with other Home Care providers I settled on Aunty Grace. They stood out for using normal language from my (the person on the receiving end) point of view, treated me like a person not a "patient" and were totally flexible (including on paying by invoice, not direct debit) and gave good advice on how to make the most of my Level 2 Package. Already, it has made a huge positive practical difference to my life as well as a huge morale boost. All the visiting service people and Aunty Grace staff are lovely and someone answers the phone straight away. Cannot recommend them highly enough.
Esther Gleixner
Aunty Grace, we truly appreciate the excellent service you provide. We are very pleased with your team and feel comfortable and well-supported by the carers you provide. We highly recommend your services to others.
Maria Bertolini
Thank you so much Siqi, you are a credit to Aunty Grace pty Ltd, I was so impressed in your presentation, knowledge and caring of all aspects of care to be given. I believe that Aunty Grace staff are well informed of all aspects on clients needs and well-being. We have know doubt Mum will be well carefore Thank you so much
Carole Taplin
Thank you so much Siqi, you are a credit to Aunty Grace pty Ltd, I was so impressed in your presentation, knowledge and caring of all aspects of care to be given. I believe that Aunty Grace staff are well informed of all aspects on clients needs and well-being. We have know doubt Mum will be well carefore Thank you so much
Carole Taplin
Aunty Grace is prompt with all the needs my mum requires during aging times. Tracey is always available and efficient in delivering caring and optimal service for mum. she always touches base to see if she needs any other help and makes sure she is keeping well and happy. Aunty Grace has helped mum feel comfortable happy and anxious free. The services have helped mum with house cleaning, gardening, aids around the house, window and gutter cleaning, physiotherapy after her hip replacement and general handyman maintenance. Mum is very happy and comfortable to be able to still stay in her home and be amongst her life memories that bring her joy. Thank you Aunty Grace.
Andy Comisso
Well what can I say about Aunty Grace/ Trudy Brown. So kind thoughtful nothing ever to much trouble.We had a visit from Trudy today & I had been so sick all week we. had coffee & a chat (as always) when she left she made a huge difference to my week She always makes my husband & I feel very special.She brightened up my whole week You are a very lucky to have Trudy she is a very very special lady.I picked Aunty Grace because I loved the name but have found its full of lovely people who really do care. Thankyou Trudy you special lady. Love from Paul & Judy Miller
Judy Miller
Aunty Grace provides the most excellent and invaluable services that help my ageing mother live with peace, dignity and happiness. They are both professional, and supportive, and provide the vital and essential care that my mother needs. After the passing of my father Aunty Grace were there when we needed them most, and have been with us supporting my mother throughout her darkest days. I can't thank all the team at Aunty Grace, enough, and most of all Trudy, who is the most gracious, friendly and helpful person I've ever met. Thankyou for providing the best care services that are available, and for the dignity and respect that you always bless us with.
John Bambrook
We have now been using AuntyGrace for 12 months. Our Care Manager and Service Coordinator have been extremely helpful in assisting us in receiving all the relevant information regarding what is available through our package. When we contact their head office all their staff are very friendly and if they cant give us an answer to our enquiry, they get back to us as soon as possible. I highly recommend AuntyGrace for anyone seeking a provider.
Freda Jonas
We have been clients of Aunty Grace for two years and are very satisfied with the service they provide. The care plan involves first assessing our current situation and what our needs are, then devising goals and support to meet them, thereafter building a service schedule with appropriate providers (within budget limits), and subsequent ‘follow up’ contacts to ensure we are satisfied with what has been delivered. The support that is provided is carefully explained to us, and the staff supply timely and clear responses to our questions. Our case manager regularly ‘checks-in’ to discuss my parent’s health and wellbeing, and takes the time to listen to our concerns and needs. Lasty, we receive via email monthly budget statements and a fortnightly schedule of services, both of which are informative and easy to understand. I definitely recommend—and have successfully done so—Aunty Grace to anyone who is looking for a quality aged care home provider!
Robert Vidas
I can’t thank the team from Aunty Grace enough for the incredible support they provided to my dad during his time at home; allowing him to stay in the comfort of his own space longer. Their communication was excellent and they approached their work with genuine compassion and kindness. They took time to get to know my Dad, ensuring he felt comfortable and respected, which was incredibly reassuring for me. I highly recommend Aunty Grace to anyone seeking quality aged care support. Thank you for everything Aunty Grace Team and especially Sue Hanon!
Suze Nunn
I heard about aunty grace quite a few times on the radio, when it came time to get a provider for my father I rang Aunty Grace. They got me a case worker who is amazing everything that Aunty grace has organised for dad has been fantastic. Mum is now with Aunty grace and I would not consider any other provider. Aunty Grace help and get things done quickly and with so much care. I highly recommend Aunty Grace to anyone who needs care for their family. I am extremely happy. Thankyou Aunty Grace for all your love and care
Chris Mazziotta
After navigating, reading up and meeting with other Home Care providers I settled on Aunty Grace. They stood out for using normal language from my (the person on the receiving end) point of view, treated me like a person not a "patient" and were totally flexible (including on paying by invoice, not direct debit) and gave good advice on how to make the most of my Level 2 Package. Already, it has made a huge positive practical difference to my life as well as a huge morale boost. All the visiting service people and Aunty Grace staff are lovely and someone answers the phone straight away. Cannot recommend them highly enough.
Esther Gleixner
Aunty Grace, we truly appreciate the excellent service you provide. We are very pleased with your team and feel comfortable and well-supported by the carers you provide. We highly recommend your services to others.
Maria Bertolini
Thank you so much Siqi, you are a credit to Aunty Grace pty Ltd, I was so impressed in your presentation, knowledge and caring of all aspects of care to be given. I believe that Aunty Grace staff are well informed of all aspects on clients needs and well-being. We have know doubt Mum will be well carefore Thank you so much
Carole Taplin
Aunty Grace is prompt with all the needs my mum requires during aging times. Tracey is always available and efficient in delivering caring and optimal service for mum. she always touches base to see if she needs any other help and makes sure she is keeping well and happy. Aunty Grace has helped mum feel comfortable happy and anxious free. The services have helped mum with house cleaning, gardening, aids around the house, window and gutter cleaning, physiotherapy after her hip replacement and general handyman maintenance. Mum is very happy and comfortable to be able to still stay in her home and be amongst her life memories that bring her joy. Thank you Aunty Grace.
Andy Comisso
Well what can I say about Aunty Grace/ Trudy Brown. So kind thoughtful nothing ever to much trouble.We had a visit from Trudy today & I had been so sick all week we. had coffee & a chat (as always) when she left she made a huge difference to my week She always makes my husband & I feel very special.She brightened up my whole week You are a very lucky to have Trudy she is a very very special lady.I picked Aunty Grace because I loved the name but have found its full of lovely people who really do care. Thankyou Trudy you special lady. Love from Paul & Judy Miller
Judy Miller
Aunty Grace provides the most excellent and invaluable services that help my ageing mother live with peace, dignity and happiness. They are both professional, and supportive, and provide the vital and essential care that my mother needs. After the passing of my father Aunty Grace were there when we needed them most, and have been with us supporting my mother throughout her darkest days. I can't thank all the team at Aunty Grace, enough, and most of all Trudy, who is the most gracious, friendly and helpful person I've ever met. Thankyou for providing the best care services that are available, and for the dignity and respect that you always bless us with.
John Bambrook
We have now been using AuntyGrace for 12 months. Our Care Manager and Service Coordinator have been extremely helpful in assisting us in receiving all the relevant information regarding what is available through our package. When we contact their head office all their staff are very friendly and if they cant give us an answer to our enquiry, they get back to us as soon as possible. I highly recommend AuntyGrace for anyone seeking a provider.
Freda Jonas
We have been clients of Aunty Grace for two years and are very satisfied with the service they provide. The care plan involves first assessing our current situation and what our needs are, then devising goals and support to meet them, thereafter building a service schedule with appropriate providers (within budget limits), and subsequent ‘follow up’ contacts to ensure we are satisfied with what has been delivered. The support that is provided is carefully explained to us, and the staff supply timely and clear responses to our questions. Our case manager regularly ‘checks-in’ to discuss my parent’s health and wellbeing, and takes the time to listen to our concerns and needs. Lasty, we receive via email monthly budget statements and a fortnightly schedule of services, both of which are informative and easy to understand. I definitely recommend—and have successfully done so—Aunty Grace to anyone who is looking for a quality aged care home provider!
Robert Vidas
I can’t thank the team from Aunty Grace enough for the incredible support they provided to my dad during his time at home; allowing him to stay in the comfort of his own space longer. Their communication was excellent and they approached their work with genuine compassion and kindness. They took time to get to know my Dad, ensuring he felt comfortable and respected, which was incredibly reassuring for me. I highly recommend Aunty Grace to anyone seeking quality aged care support. Thank you for everything Aunty Grace Team and especially Sue Hanon!
Suze Nunn
I heard about aunty grace quite a few times on the radio, when it came time to get a provider for my father I rang Aunty Grace. They got me a case worker who is amazing everything that Aunty grace has organised for dad has been fantastic. Mum is now with Aunty grace and I would not consider any other provider. Aunty Grace help and get things done quickly and with so much care. I highly recommend Aunty Grace to anyone who needs care for their family. I am extremely happy. Thankyou Aunty Grace for all your love and care
Chris Mazziotta
After navigating, reading up and meeting with other Home Care providers I settled on Aunty Grace. They stood out for using normal language from my (the person on the receiving end) point of view, treated me like a person not a "patient" and were totally flexible (including on paying by invoice, not direct debit) and gave good advice on how to make the most of my Level 2 Package. Already, it has made a huge positive practical difference to my life as well as a huge morale boost. All the visiting service people and Aunty Grace staff are lovely and someone answers the phone straight away. Cannot recommend them highly enough.
Esther Gleixner
Aunty Grace, we truly appreciate the excellent service you provide. We are very pleased with your team and feel comfortable and well-supported by the carers you provide. We highly recommend your services to others.
Maria Bertolini
Thank you so much Siqi, you are a credit to Aunty Grace pty Ltd, I was so impressed in your presentation, knowledge and caring of all aspects of care to be given. I believe that Aunty Grace staff are well informed of all aspects on clients needs and well-being. We have know doubt Mum will be well carefore Thank you so much
Carole Taplin
We believe there is more to your Home Care Package than just your standard services… You can expect even more from your care when you become a client with Aunty Grace!
Your Life
We respect you as a unique person with a rich history. We take the time to understand your needs and exactly how you like things, so we can help you reach your goals.
Your Home
We understand that your home is your sanctuary. We make sure that your space is respected and that you can trust the people that come into your home.
Your Choice
When and how you receive your care, and who makes up your support team is all up to you.
Our Services
Aunty Grace provides a large range of services that support and enable you to lead your best life! Getting help doesn’t have to mean losing your independence.
Can't find what you're looking for?
You may even have a particular company or person in mind. We are always looking to work with great people who share our care philosophy.
Can't find what you're looking for?
You may even have a particular company or person in mind. We are always looking to work with great people who share our care philosophy.
Can't find what you're looking for?
You may even have a particular company or person in mind. We are always looking to work with great people who share our care philosophy.
Your Team
Our wide community of quality carers, support people, and service providers mean we can provide you with individualised care, and a support team that is the best fit for you.
We create a dedicated support team for you to ensure consistent service delivery, clear communication, and most importantly the ability to develop meaningful relationships.
Your Concierge
Your first port of call. Here for anything you may need, questions you may have, or just a chat.
Your Service Coordinator
Will arrange and manage your service schedule and team.
Your Care Manager
Works with you to assess your health and independence, and ensures that your goals continue to be met.
Your Carers
Here to deliver the all-important services you need.
Your Concierge
Your first port of call. Here for anything you may need, questions you may have, or just a chat.
Your Service Coordinator
Will arrange and manage your service schedule and team.
Your Care Manager
Works with you to assess your health and independence, and ensures that your goals continue to be met.
Your Carers
Here to deliver the all-important services you need.
Your Concierge
Your first port of call. Here for anything you may need, questions you may have, or just a chat.
Your Service Coordinator
Will arrange and manage your service schedule and team.
Your Care Manager
Works with you to assess your health and independence, and ensures that your goals continue to be met.
Your Carers
Here to deliver the all-important services you need.
Your Concierge
Your first port of call. Here for anything you may need, questions you may have, or just a chat.
Your Service Coordinator
Will arrange and manage your service schedule and team.
Your Care Manager
Works with you to assess your health and independence, and ensures that your goals continue to be met.
Your Carers
Here to deliver the all-important services you need.
As part of the Aunty Grace team, all our staff will work with you in a friendly, kind, and compassionate way that is respectful of your needs and preferences. They are passionate, qualified, and professional with current police checks, to ensure quality care and safety.
So, you can be confident that no matter who visits your home, you have high calibre people delivering you personalised service.
Refer a Friend
If you’ve been happy with the care and service you’ve been receiving from us, why not pass it on to a friend? Your referral is the greatest compliment we can receive. It means you trust us to provide a professional level of care, to someone you care about.
If you refer a friend to Aunty Grace and they become a customer, we’ll say thanks by gifting you a $200 EFTPOS gift card and one for your friend.
Find out more.
Advice
Want to learn more about Home Care? At Aunty Grace we provide a range of advice with featured articles including information about Home Care Packages, care, and industry updates. We can help you with your application for a Home Care Package all the way through to delivering your care services. We do not charge for this advice; this is part of our genuine commitment and care to improving the Home Care Industry. We live and care for the people within our local communities. If you need more information or if there is something else you would like to know, our friendly Home Care Specialist would be happy to talk to you. We are here to help navigate you through your Home Care journey.
